Eliminating Missed Deliveries: Industrial OEM in Automotive Supply Chain
A leading Industrial OEM in the automotive supply chain faced chronic delivery delays from their previous supplier, causing production stoppages and disrupting their ability to meet tight assembly line deadlines.
Client's Pain point & need
A leading Industrial OEM in the automotive supply chain faced chronic delivery delays from their previous supplier, causing production stoppages and disrupting their ability to meet tight assembly line deadlines. These delays triggered costly inefficiencies, including:
• Idle Assembly Lines: Frequent production halts due to missing machined components.
• Increased Overtime Costs: Additional labor expenses to compensate for unpredictable deliveries.
• Supply Chain Bottlenecks: Late parts rippled through the supply chain, impacting multiple tiers.
• Poor Communication: The supplier provided limited visibility into production status, leaving the OEM uncertain and unable to plan effectively.
These issues not only risked increased operational costs but also threatened the OEM’s reputation with their major automotive clients, putting contracts at risk.
How TQ Helped:
When the OEM transitioned their machining work to TQ Manufacturing, a structured and proactive approach was implemented to eliminate delivery inconsistencies. TQ introduced:
• Proactive Production Scheduling: Orders were strategically planned based on demand forecasting to ensure availability of components.
• Disciplined Capacity Management: TQ optimized production loads to prevent bottlenecks and ensure scalability.
• Dedicated Account Management: A single point of contact was assigned to track orders, monitor progress, and ensure seamless communication.
• Transparent Communication: Weekly reports were provided to the customer’s operations team, offering real-time visibility into production schedules and potential risks.
• Rapid Response Commitment: Any customer inquiries were addressed within two hours, ensuring they had up-to-date information to make informed decisions.
Outcome:
By leveraging TQ Manufacturing’s streamlined approach, the customer transformed their supply chain operations, experiencing:
• 94% On-Time Delivery Rate Over 18 Months: A dramatic improvement from previous supplier performance.
• 30% Reduction in Assembly Line Downtime: Reliable part deliveries minimized disruptions and improved efficiency.
• Stronger Supplier-Customer Relationship: TQ’s proactive approach restored confidence and trust in the supply chain.
• Maintained Contracts with Major Automotive Clients: Reliable performance ensured compliance with client agreements, securing long-term partnerships.
How Can TQ Manufacturing Help Your Operation?
If delivery delays and poor supplier communication are disrupting your manufacturing workflow, TQ Manufacturing has the solution. Our precision machining, proactive digital scheduling, and dedicated lean service model ensure that your supply chain runs seamlessly.
📩 Email us today to discuss how we can optimize your production processes with reliable, on-time deliveries.